1. Agreement to Terms
1.1 These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you", "user") and Launchology Ltd ("Launchology", "we", "us"), governing your access to and use of:
The Launchology website (launchology.co) ("Website");
Launchology Academy online learning platform, courses, digital products, memberships, live sessions, recordings, and community features ("Academy"); and
Any related services, applications, or content (collectively, the "Services").
1.2 By accessing the Website/Services or creating an account, you confirm you have read, understood, and agree to these Terms. If you do not agree, do not use the Services.
1.3 These Terms incorporate our Privacy Policy and Cookie Policy. We may update these Terms at any time. Changes are effective upon posting. Continued use constitutes acceptance.
1.4 Services are directed to users aged 18+ residing in the UK or EEA. You must have legal capacity to enter contracts.
2. Academy Services and Access
2.1 Services include:
One-off Purchases: Individual courses, digital products (e.g. templates, guides) via single payment.
Memberships: Rolling subscription access to ongoing programmes, investor databases, mentor (live) calls, community, new content.
Live workshops, Q&A sessions, recordings, forums, and peer community features.
2.2 Upon payment:
One-off: Limited, non-transferable licence to access purchased content for personal use during availability.
Membership: Ongoing access while subscription is active, subject to these Terms.
2.3 Access may be via third-party platforms (e.g. Lovable, Wix). You agree to their terms where applicable.
2.4 We may update, replace, or retire content at our discretion. "Lifetime access" (if offered) means the product's available lifespan, not indefinite.
3. Fees, Payments, and Refunds
3.1 Pricing: All prices in GBP, excluding VAT/tax (added where applicable). You bear additional charges (e.g. bank fees).
3.2 Payment Methods: Processed via Stripe. Provide accurate details; you authorise charges.
3.3 One-off Purchases:
Payment due upfront. Access granted upon confirmation.
Refund Policy: 7-day money-back guarantee if <10% content accessed. Email hello@launchology.co.uk with request. No refunds after.
3.4 Memberships (Subscriptions):
Billed monthly or annually automatically on renewal date.
Cancels at period end; no pro-rata refunds. Access continues until then.
Cancellation: Via account settings or email. Reactivation subject to availability/pricing.
3.5 Failed Payments: Suspension after notice. Account termination after 14 days. You remain liable.
3.6 No setup fees or hidden charges. Price changes apply at renewal.
4. User Accounts and Responsibilities
4.1 Create accounts with accurate information. Keep login secure; notify us of breaches.
4.2 Prohibited: Sharing logins, commercial resale of content, impersonation.
5. Acceptable Use and Community Guidelines
5.1 Use Services only for intended personal/business learning. No scraping, spam, illegal activity.
5.2 Community Rules:
Be respectful; no harassment, hate speech, spam/pitching.
Keep discussions confidential; don't share others' info.
No uploading viruses/malware.
Violations may result in warnings, content removal, or account termination.
5.3 Live sessions may be recorded for replays/training. Avoid sharing sensitive info. Recordings are our IP.
6. Our Content and Your Licence
6.1 All Academy content (videos, materials, recordings) is our IP, protected by copyright.
6.2 Limited Licence: Personal, non-commercial use only. No copying, distribution, modification, or resale.
6.3 Access ends upon: programme completion, membership cancellation, or our discretion.
7. Your Content
7.1 You retain ownership of your posts/comments ("User Content"). Granting us a worldwide, royalty-free licence to host, display, and use for Services improvement.
7.2 We may remove violating content. No obligation to monitor.
8. Disclaimers and No Guarantees
8.1 Services provide general educational information only, not professional advice (legal, financial, tax). Results vary; no guarantees of revenue/clients/success.
8.2 Provided "as is". No warranties of fitness, accuracy, or uninterrupted access.
9. Limitation of Liability
9.1 Nothing limits liability for death/injury by negligence, fraud, or non-excludable rights.
9.2 Maximum liability: Greater of £5,000 or fees paid in prior 6 months.
9.3 No liability for: Indirect losses, lost profits, business interruption, or content reliance.
10. Termination
10.1 Terminate anytime via account/email. We may suspend/terminate for breaches without refund.
10.2 Post-termination: Access ends; we retain data per Privacy Policy.
11. Third Parties and Links
11.1 Services may integrate third-party tools (e.g. Zoom, Stripe). Their privacy/terms apply.
11.2 No endorsement of external links/ads.
12. General
12.1 Governing Law: England and Wales (business users). Courts of England/Wales have exclusive jurisdiction.
12.2 Entire Agreement: Supersedes prior understandings.
12.3 Severability: Invalid provisions don't affect remainder.
12.4 Contact: hello@launchology.co.uk